Home / Privacy Policy

Legal

Privacy Policy

How Ilohetki Limited handles personal information — what we collect, why, and the choices you have.

Who we are

Ilohetki Limited (NZBN 9429050004817) is a travel agency based at Suite 4, 27 Harbour View Lane, Auckland 1010, New Zealand. This policy explains how we handle personal information collected through this website and our planning services.

Information we collect

  • Contact details — name, email address and phone number you provide through our forms or when contacting us directly.
  • Enquiry content — the messages, travel preferences and details you choose to share about planned journeys.
  • Technical information — basic device and usage data collected through cookies and similar technologies, where consented.

Contact and booking forms

Our forms ask only for what is needed to respond to your enquiry. Submitting a form is voluntary, and we use the details solely to reply and, where requested, to plan travel services for you.

Why we process information

  • To respond to enquiries and communicate about your request.
  • To prepare itineraries, quotes and travel arrangements you ask for.
  • To operate, maintain and improve this website.
  • To meet record-keeping and legal obligations that apply to our business.

Cookies

The website uses essential cookies and, where you consent, functional and analytics technologies. Full details — including how to manage your choices — are in our Cookie Policy.

Storage and security

Enquiry information is kept only as long as needed for the purpose it was collected, after which it is deleted or anonymised. We take reasonable technical and organisational steps to protect personal information against loss, misuse and unauthorised access.

Third parties

We do not sell personal information. Where travel arrangements require it, relevant details may be shared with service providers (such as accommodation or transport operators) only as needed to fulfil your booking, or where required by law.

Your rights

You may ask to access the personal information we hold about you, request corrections, or ask for it to be deleted where we are not required to retain it. To make a request, contact us using the details below.

Contact

Privacy questions can be sent to Ilohetki Limited, Suite 4, 27 Harbour View Lane, Auckland 1010, New Zealand, via our contact page, by email at ilohetki@gmail.com, or by phone on +64 9 889 2741.

This is a fictional website document provided for illustrative purposes — it is not legal advice.